Agent Code of Conduct

  1. Under commit & over deliver – Always!
  2. Mediocre need not apply. Mediocrity will not be tolerated. If you’re looking to relax & coast this is not the place for you.  But if you want a challenging, exciting and ridiculously rewarding environment that will transform you, you are in the right place.
  3. Drama is for the stage. And politics belong in Washington DC.  This is an environment of open, clear communication.  By joining Launchpad, you understand that you’ll have to take an oath with our leader on clear, crisp communication.
  4. We start at excellence, good is never enough.
  5. Respect is given first, not earned.
  6. We all win or lose together.
  7. Do you best, nothing more, nothing less.
  8. Delight every client, on every call, every time.
  9. Do more than what is expected.
  10. Give and it will come back to you.